

Narrative:
Finnair flight 952, an Embraer ERJ-190, was damaged when it was struck by the jetbridge at Stand A11 at Copenhagen Airport, Denmark.
After completion of the passenger boarding and the removal of the passenger boarding bridge, the cradle of a towbarless tractor, while manoeuvring prior to engagement of the cradle, made inadvertent contact with the aircraft nose landing gear.
In order to allow the flight crew to inspect the aircraft nose landing gear, the bridge operator manually reconnected the passenger boarding bridge.
While manoeuvring the passenger boarding bridge, the bridge operator felt sun blinded. During the reconnection docking sequence, the angle between the passenger boarding bridge platform and the aircraft was different from the angle at the initial arrival of the aircraft on the stand.
The structural damage to the aircraft fuselage skin prevented the aircraft from being pressurized. It was ferried back to Helsinki at FL100 the same day and resumed service on February 28.
Upon ending the preliminary safety investigation, the AIB decided not to conduct any further safety investigations.
| Status: | Accident investigation report completed and information captured |
| Date: | Monday 7 February 2022 |
| Time: | 07:33 UTC |
| Type: |  Embraer ERJ-190-100LR |
| Operator: | Finnair |
| Registration: | OH-LKK |
| MSN: | 19000127 |
| First flight: | 2007 |
| Engines: | 2 General Electric CF34-10E5 |
| Crew: | Fatalities: 0 / Occupants: 4 |
| Passengers: | Fatalities: 0 / Occupants: 37 |
| Total: | Fatalities: 0 / Occupants: 41 |
| Aircraft damage: | Substantial |
| Aircraft fate: | Repaired |
| Location: | København-Kastrup Airport (CPH) ( Denmark)
|
| Phase: | Standing (STD) |
| Nature: | International Scheduled Passenger |
| Departure airport: | København-Kastrup Airport (CPH/EKCH), Denmark |
| Helsinki-Vantaa Airport (HEL/EFHK), Finland | |
| Flightnumber: | AY952 |
Finnair flight 952, an Embraer ERJ-190, was damaged when it was struck by the jetbridge at Stand A11 at Copenhagen Airport, Denmark.
After completion of the passenger boarding and the removal of the passenger boarding bridge, the cradle of a towbarless tractor, while manoeuvring prior to engagement of the cradle, made inadvertent contact with the aircraft nose landing gear.
In order to allow the flight crew to inspect the aircraft nose landing gear, the bridge operator manually reconnected the passenger boarding bridge.
While manoeuvring the passenger boarding bridge, the bridge operator felt sun blinded. During the reconnection docking sequence, the angle between the passenger boarding bridge platform and the aircraft was different from the angle at the initial arrival of the aircraft on the stand.
The structural damage to the aircraft fuselage skin prevented the aircraft from being pressurized. It was ferried back to Helsinki at FL100 the same day and resumed service on February 28.
Probable Cause:
Upon ending the preliminary safety investigation, the AIB decided not to conduct any further safety investigations.
Accident investigation:
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Classification:
Damaged on the ground
Photos
Map
This map shows the airport of departure and the intended destination of the flight. The line between the airports does not display the exact flight path.
Distance from København-Kastrup Airport to Helsinki-Vantaa Airport as the crow flies is 886 km (553 miles).
Distance from København-Kastrup Airport to Helsinki-Vantaa Airport as the crow flies is 886 km (553 miles).
This information is not presented as the Flight Safety Foundation or the Aviation Safety Network’s opinion as to the cause of the accident. It is preliminary and is based on the facts as they are known at this time.
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