Accident Boeing 737-7L9 (WL) N7816B,
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Date:Monday 15 October 2018
Time:12:10 LT
Type:Silhouette image of generic B737 model; specific model in this crash may look slightly different    
Boeing 737-7L9 (WL)
Owner/operator:Southwest Airlines
Registration: N7816B
MSN: 28009/221
Year of manufacture:1999
Total airframe hrs:58134 hours
Engine model:Cfm Intl CFM56-7B24
Fatalities:Fatalities: 0 / Occupants: 143
Aircraft damage: None
Category:Accident
Location:Albany, New York -   United States of America
Phase: En route
Nature:Passenger - Scheduled
Departure airport:Chicago-Midway Airport, IL (MDW/KMDW)
Destination airport:Manchester-Boston Regional Airport, NH (MHT/KMHT)
Investigating agency: NTSB
Confidence Rating: Accident investigation report completed and information captured
Narrative:
On October 15, 2018, about 1310 eastern daylight time, Southwest Airlines flight 2437, a Boeing 737-7L9, N7816B, encountered turbulence while descending through about FL280. As a result of the turbulence, one flight attendant received serious injuries.  The remaining passengers and crew were not injured, and the airplane was not damaged. The regularly scheduled passenger flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 from Chicago Midway International Airport (KMDW), Chicago, Illinois, to Manchester-Boston Regional Airport (KMHT), Manchester, New Hampshire.
The flight crew stated that prior to encountering turbulence the seat belt sign had been illuminated, and the flight attendants had been asked to be seated since turbulence was anticipated. The flight crew stated that upon entering a 'benign-looking' cloud formation the airplane encountered continuous moderate to heavy turbulence for about 20 to 30 seconds. The flight attendants (FA) stated that soon after receiving the call to be seated, the flight encountered turbulence and the FA in the aft galley was thrown against the door and cabinets, and then onto the floor, injuring her right foot. After landing the FA was transported to a local hospital and diagnosed with a broken right foot.


Probable Cause: an encounter with convective turbulence that resulted in a serious injury to a flight attendant.

Accident investigation:
cover
  
Investigating agency: NTSB
Report number: DCA19CA207
Status: Investigation completed
Duration: 3 years and 4 months
Download report: Final report

Sources:

NTSB DCA19CA207

Location

Revision history:

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