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| Date: | Wednesday 17 March 1999 |
| Time: | 16:40 LT |
| Type: |  Boeing 737-300 |
| Owner/operator: | Continental Airlines |
| Registration: | N17321 |
| MSN: | 23372/1192 |
| Year of manufacture: | 1986 |
| Total airframe hrs: | 44089 hours |
| Engine model: | Cfm 56-3B |
| Fatalities: | Fatalities: 0 / Occupants: 109 |
| Aircraft damage: | None |
| Category: | Accident |
| Location: | Newark International Airport, NJ (EWR/KEWR) -
 United States of America
|
| Phase: | Standing |
| Nature: | Passenger - Scheduled |
| Departure airport: | Newark International Airport, NJ (EWR/KEWR) |
| Jacksonville, FL (JAX) | |
| Investigating agency: | NTSB |
| Confidence Rating: |  Accident investigation report completed and information captured |
The flight attendant fell from the main cabin doorway of a Boeing 737, to the tarmac, while the airplane was parked. The airplane had been completely closed and the jetway pushed back in preparation for departure. An agent appeared at the end of the jetway, and asked if two additional passengers could board. The captain agreed to do so, and the agent proceeded back up the jetway to get the additional passengers, without moving the jetway back to the airplane. The flight attendant was advised of the situation. The captain then made a pre-departure announcement over the public address system, and when it was completed, a passenger advised him that the flight attendant had fallen from the airplane. At the time of the accident, the flight attendant had been flying with the company for 4 months. According to the airline's written procedures, the flight attendant was required to disarm, and 'crack' the cabin door, by rotating the handle enough to break the seal. The gate agent would have been responsible for actually opening the door. If the gate agent had specifically asked for assistance, then the flight attendant would have helped to open the cabin door.
Probable Cause: The flight attendant's failure to follow cabin door opening procedures.
Accident investigation:
 |
|
Sources:
NTSB NYC99LA076
Revision history:
| Date/time | Contributor | Updates |
|---|---|---|
| 09-Mar-2024 13:53 | ASN Update Bot | Added |
Corrections or additions? ... Edit this accident description
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