Serious incident Boeing 757-2Q8 N704X,
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ASN Wikibase Occurrence # 370403
 
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Date:Tuesday 10 June 2003
Time:10:30 LT
Type:Silhouette image of generic B752 model; specific model in this crash may look slightly different    
Boeing 757-2Q8
Owner/operator:Trans World Airlines (TWA)
Registration: N704X
MSN: 28163/741
Total airframe hrs:22891 hours
Engine model:Pratt & Whitney PW-2037
Fatalities:Fatalities: 0 / Occupants: 174
Aircraft damage: None
Category:Serious incident
Location:Dodge City, KS -   United States of America
Phase: En route
Nature:Passenger - Scheduled
Departure airport:Saint Louis-Lambert International Airport, MO (STL/KSTL)
Destination airport:Santa Ana-John Wayne International Airport, CA (SNA/KSNA)
Investigating agency: NTSB
Confidence Rating: Accident investigation report completed and information captured
Narrative:
The lead flight attendant had given the captain a tray of refreshments and was attempting to secure the flight deck door. When the flight attendant slammed the door closed, the upper pressure relief latch activated, causing the upper decompression panel to open. The panel fell forward and down, striking the captain on the head. The captain received a 1-inch cut on his head. The first officer requested and received clearance for an immediate descent and landing at Denver, Colorado. An examination of the flight deck door showed the correct placard in place; however, the door was not in compliance with the manufacturer's issued Service Bulletin (SB), B231001-52-02 for the Boeing model 757-200 flight deck door. On further examination, the doorstop mechanism, mounted on the bottom of the flight deck door, was found to be loose and missing one attachment screw. According to an FAA inspector, this misalignment would cause the door to "hang and catch" the floor, requiring added force to close the door. The SB instructed that modified pressure relief latches and latch spacers be installed on the upper and lower decompression panels on flight deck doors, and latch straps be installed on upper panels. The airline company and the Federal Aviation Administration (FAA) were aware of previous problems with the flight deck door latches. The NTSB issued an urgent safety recommendation letter requesting the FAA issue an Airworthiness Directive that required compliance with the SB within 90 days. The FAA subsequently issued the appropriate AD.

Probable Cause: the inadvertent activation of the flight deck door's upper pressure relief latch during closure of the door, resulting in the deployment of the upper decompression panel which subsequently struck the captain. Contributing factors included the operator's improper compliance with the door manufacturer's service bulletin, the operator's inadequate service and maintenance of the flight deck door, and the door manufacturer's inadequate service bulletin compliance determination.

Accident investigation:
cover
  
Investigating agency: NTSB
Report number: DEN03IA101
Status: Investigation completed
Duration: 1 year and 2 months
Download report: Final report

Sources:

NTSB DEN03IA101

History of this aircraft

Other occurrences involving this aircraft
9 February 2011 N704X Delta Air Lines 0 Minneapolis (MSP), MN min
Inflight smoke

Location

Revision history:

Date/timeContributorUpdates
25-Mar-2024 10:20 ASN Update Bot Added

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