Accident McDonnell Douglas MD-11 N1768D,
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ASN Wikibase Occurrence # 190692
 
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Date:Saturday 13 July 1996
Time:21:40 LT
Type:Silhouette image of generic MD11 model; specific model in this crash may look slightly different    
McDonnell Douglas MD-11
Owner/operator:American Airlines
Registration: N1768D
MSN: 48436
Year of manufacture:1992
Engine model:GE CF6-80C2D1F
Fatalities:Fatalities: 0 / Occupants: 180
Aircraft damage: None
Category:Accident
Location:Westerly, RI -   United States of America
Phase: Unknown
Nature:Unknown
Departure airport:London, UK
Destination airport:Jamaica, NY (KJFK)
Investigating agency: NTSB
Confidence Rating: Accident investigation report completed and information captured
Narrative:
The first officer (F/O) was making a descent from FL350 to FL240 in smooth air in VMC conditions with the autopilot (A/P) engaged. As the flight (flt) neared FL250, the captain became concerned that the airplane would not level off at FL240. He instructed the F/O to slow the rate of descent. The F/O attempted this by using the pitch thumbwheel on the A/P control panel. The captain then took control, attempted to overpower the A/P, and pulled back on the control yoke. With back pressure on the control yoke, he disengaged the A/P. With the reduced control column resistance after the A/P was disengaged, there was further excursion of the elevators to the up position. According to the flt data recorder, the airplane was subjected to a 2.28 G-load. A passenger in the aft lavatory suffered a fractured ankle. A 2nd passenger and 2 flt attendants received minor injuries. The MD-11 Flight Crew Operating Manual (FCOM) advised against attempting to overpower the A/P; however, this was contained under the title, 'SEVERE TURBULENCE AND/OR HEAVY RAIN INGESTION.' Each use of pitch thumbwheel interrupted the automatic level off, and the system would wait for 2 seconds after release of the thumbwheel before initiating a level off sequence again. Continued use of the thumbwheel precluded the A/P from performing the level off at FL240. The manufacturer has issued FCOM changes to warn pilots about the hazards of applying force to the control wheel or column while the A/P is engaged and adjusting the pitch thumbwheel during a level off.

Probable Cause: insufficient information from the manufacturer in the airplane flight manual and flightcrew operating manual regarding the hazards of applying force to the control wheel or column while the autopilot is engaged and adjusting the pitch thumbwheel during a level off. Also causal was the flightcrew's lack of understanding of these items and the captain's improper decisions to overpower the engaged autopilot and then to disconnect the autopilot while holding back-pressure on the control yoke.

Accident investigation:
cover
  
Investigating agency: NTSB
Report number: NYC96LA148
Status: Investigation completed
Duration: 2 years and 8 months
Download report: Final report

Sources:

NTSB NYC96LA148

Revision history:

Date/timeContributorUpdates
09-Apr-2024 05:41 ASN Update Bot Updated [Time, Cn, Other fatalities, Phase, Nature, Departure airport, Destination airport, Source, Narrative, Accident report]

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