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ASN Wikibase Occurrence # 198770
Last updated: 6 December 2021
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Type:Silhouette image of generic B737 model; specific model in this crash may look slightly different
Boeing 737-76N
Owner/operator:Southwest Airlines
Registration: N7822A
MSN: 32596/1028
Fatalities:Fatalities: 0 / Occupants: 143
Aircraft damage: None
Location:Phoenix, AZ -   United States of America
Phase: Unknown
Nature:Passenger - Scheduled
Departure airport:Phoenix, AZ (PHX)
Destination airport:Sacramento, CA (SMF)
Investigating agency: NTSB
On February 11, 2017, about 1950 mountain standard time, Southwest Airlines flight 4152, a Boeing 737-700, N7822A, had a catering agent fall from the airplane while alongside provisioning the airplane. On board were the captain, first officer, three flight attendants and several passengers. The regularly scheduled passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Phoenix Sky Harbor International Airport (PHX), Phoenix, Arizona, to Sacramento International Airport (SMF), Sacramento, California.

According to Southwest Airlines, while passengers were boarding the airplane at the gate, a catering agent returned to the airplane to provide a box of peanuts. The agent stopped the provisioning truck short of the airplane creating a gap between the truck and the airplane. After entering the airplane to deliver the peanuts, the agent lost situational awareness and stepped backwards, falling through the gap, and suffered a fractured rib.
Probable Cause: the catering agent's lack of situational awareness when exiting the airplane that resulted in a serious injury.



Accident investigation:
Investigating agency: NTSB
Status: Investigation completed
Download report: Final report


Photo of N7822A courtesy

Dallas - Love Field (KDAL / DAL)
17 August 2020; (c) Robin Guess

Revision history:

19-Aug-2017 15:07 ASN Update Bot Added

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