ASN logo
ASN Wikibase Occurrence # 215236
Last updated: 19 November 2021
This information is added by users of ASN. Neither ASN nor the Flight Safety Foundation are responsible for the completeness or correctness of this information. If you feel this information is incomplete or incorrect, you can submit corrected information.

Type:Silhouette image of generic B737 model; specific model in this crash may look slightly different
Boeing 737-7H4
Owner/operator:Southwest Airlines
Registration: N475WN
MSN: 32474/1545
Fatalities:Fatalities: 0 / Occupants: 142
Other fatalities:0
Aircraft damage: None
Location:Charlotte, NC -   United States of America
Phase: Unknown
Departure airport:Chicago, IL (KMDW)
Destination airport:Charlotte, NC (KCLT)
Investigating agency: NTSB
On December 23, 2015, at about 00:30 central daylight time, Southwest Airlines flight 834, a Boeing 737-700, N475WN, encountered clear air turbulence while descending for approach to Charlotte/Douglas Intl (KCLT), Charlotte, North Carolina. Of the 142 passengers and crewmembers onboard, one flight attendant received serious injuries and the airplane was not damaged. The flight was operating under 14 CFR Part 121 as a regularly scheduled passenger flight from Chicago Midway Intl (KMDW), Chicago, Illinois, to KCLT.

At the time of the turbulence encounter, the "B" flight attendant (FA) was securing the galley for landing when she was thrown into the air and landed on the metal part of the galley. She was unable to stand back up on her own and required assistance from the other FAs.

After landing the injured FA was transported to a local hospital upon arrival to KCLT where she was diagnosed with a broken foot

Probable Cause: An inadvertent encounter with clear air turbulence.



Accident investigation:
Investigating agency: NTSB
Status: Investigation completed
Duration: 2 years and 8 months
Download report: Final report


Photo of N475WN courtesy

Tampa - International (KTPA / TPA)
19 November 2010; (c) Danny Grew

Revision history:

09-Sep-2018 17:26 ASN Update Bot Added

Corrections or additions? ... Edit this accident description