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ASN Wikibase Occurrence # 237354
Last updated: 26 November 2021
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Type:Silhouette image of generic A320 model; specific model in this crash may look slightly different
Airbus A320-214
Owner/operator:Air Arabia Maroc
Registration: CN-NMH
MSN: 5143
Fatalities:Fatalities: 0 / Occupants:
Other fatalities:0
Aircraft damage: Minor
Location:Fés/Saiss Airport (FEZ) -   Morocco
Phase: Standing
Nature:Passenger - Scheduled
Departure airport:Fés/Saiss Airport (FEZ)
Destination airport:London-Gatwick Airport (LGW)
The aircraft was struck by a catering truck while parked at parking spot R11 at Fés/Saiss Airport, Morocco.

Probable causes
1. Mishandling of the truck-mounted system ;
2. Malfunction of the truck-mounted system during the maneuver;
3. Poor appreciation of the spacing between the truck and the plane;
4. Maintaining the open position of the aircraft service doors during Engagement/disengagement of the bridge of the airport servicing equipment increases the likelihood of creating an enabling environment that can cause damage to said doors by the on-board systems of the gears.


Accident investigation:
Investigating agency: 
Status: Investigation completed
Download report: Final report


Photo of CN-NMH courtesy

Eindhoven (EHEH / EIN)
17 September 2021; (c) Kjell

Revision history:

25-Jun-2020 17:40 harro Added

Corrections or additions? ... Edit this accident description