Accident AgustaWestland AW139 VH-SYZ,
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ASN Wikibase Occurrence # 343143
 
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Date:Saturday 24 December 2011
Time:16:15 LT
Type:Silhouette image of generic A139 model; specific model in this crash may look slightly different    
AgustaWestland AW139
Owner/operator:CHC Australia
Registration: VH-SYZ
MSN: 31155
Year of manufacture:2008
Engine model:Pratt & Whitney Canada PT6C-67C
Fatalities:Fatalities: 1 / Occupants: 4
Aircraft damage: Substantial
Category:Accident
Location:16km WSW of Wollongong Airport, NSW -   Australia
Phase: Manoeuvring (airshow, firefighting, ag.ops.)
Nature:Ambulance
Departure airport:
Destination airport:
Confidence Rating: Information verified through data from accident investigation authorities
Narrative:
On Christmas Eve 2011, an emergency personal locator beacon was activated in the Budderoo National Park, about 16 km south-west of Wollongong, NSW. A rescue helicopter at Bankstown Airport was assigned to track to the beacon and departed, carrying a pilot, an air crewman, two paramedics and a doctor.

The crew located the beacon at a waterfall known as Bridal Veil Falls. A canyoner’s abseiling rope had failed, and he had fallen onto a rock ledge near the bottom of the falls, suffering serious injuries.

The crew conducted an aerial reconnaissance of the area and assessed that, because of the terrain and vegetation, it would not be possible to winch personnel directly to the injured canyoner’s position and that vertical winch retrieval would similarly not be possible. Instead, the pilot landed at a nearby clear area and the crew devised a plan to access and retrieve the patient.

As the helicopter moved toward the position to commence the retrieval, the paramedic and the patient were accidentally pulled from the ledge and fell several metres, hitting rocks.

One of the paramedics abseiled down to the patient, taking the end of a second rope (the tag line) with him. The other paramedic remained at the top of the waterfall, holding the other end of the line. The helicopter hovered over the top of the waterfall and lowered the winch hook, and the tag line was used to facilitate delivery of the hook to the ledge. Because the helicopter could not hover directly over the patient’s location, it hovered off to the side, and the idea was for the paramedic and the patient to move out under it, and use a stabilising rope attached to the terrain to ensure they did not swing.

Due to fading light, and issues with the use of radios it was difficult for the parties in the helicopter and on the ground to communicate effectively. As the helicopter moved toward the position to commence the retrieval, the paramedic and the patient were accidentally pulled from the ledge and fell several metres, hitting rocks. The paramedic died from the impact. The patient was subsequently transported to hospital for treatment.

The ATSB investigation into the accident identified several safety issues relating to training and to the use of the helicopter’s lighting and radios.

As a result, the Ambulance Service of New South Wales and the helicopter operator have taken a number of measures to improve the safety of their operations. These safety actions have included revising their procedures, expanding their training programs, and impressing upon their staff the importance of adhering to appropriate procedures.
With respect to findings of fact, the Coroner was unable to make a finding as to how the paramedic and injured person came off the ledge, with some uncertainty as to the evidence at the inquest. For the reasons set out in its report, the ATSB found that the paramedic and injured person were accidentally pulled from the ledge in low light conditions.

There were no significant differences in views between the findings of the Coroner and the findings of the ATSB with respect to the manner in which safety could be improved. This included the ATSB’s key safety message that dangers associated with modifying established procedures in order to complete a difficult, and potentially not previously experienced, rescue task. Specifically, the use of procedures that are neither documented nor trained for by crews makes it difficult to identify hazards and manage the related risks.

Sources:

https://www.abc.net.au/news/2011-12-26/investigators-to-interview-paramedic-death-witnesses/3747278?site=sydney
https://www.abc.net.au/news/2014-07-24/nsw-ambulance-refused-michael-wilson-request-for-backup/5618408
https://www.smh.com.au/national/nsw/paramedic-dragged-to-death-by-helicopter-report-finds-20130516-2jo4o.html
https://www.pprune.org/rotorheads/472524-nsw-ambulance-winching-fatality-australia.html

https://www.atsb.gov.au/publications/investigation_reports/2011/aair/ao-2011-166
https://www.atsb.gov.au/media/news-items/2013/winching-rescue-turns-fatal
https://web.archive.org/web/20140213225536/https://www.atsb.gov.au/media/4123815/ao-2011-166_final.pdf
https://coroners.nsw.gov.au/documents/findings/2014/michael%20wilson%20finding%20with%20annexure%20a%20attached.pdf

Revision history:

Date/timeContributorUpdates
06-Apr-2024 14:27 Aerossurance Updated [Time, Aircraft type, Cn, Operator, Location, Phase, Nature, Source, Narrative]
06-Apr-2024 14:30 Aerossurance Updated [Total occupants]

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